One of our greatest priorities is ensuring that all our students arrive safely to school every day. In order to report your child(ren)’s absence or late, you are required to access our Safe Arrival Program. The Safe Arrival Program allows parents and guardians to report their child(ren)’s absence or late in advance, or before bell time for the current day. The YCDSB has implemented an enhanced Safe Arrival Program through SchoolMessenger, which includes a new website and APP. The Safe Arrival Phone Number remains the same (1-855-856-7862). Parents/guardians can report their child(ren) as late or absence using any of the 3 methods below:
- Call the Toll Free Safe Arrival Phone Number 1-855-856-7862 to report an absence using the automated phone system.
- Use the Safe Arrival SchoolMessenger website: schoolmessenger.ca
Note: The first time you use this website, select Sign Up and choose Canada to create your account. To report an absence, select Attendance followed by Report an Absence.
- Use your mobile device to download the SchoolMessenger App from the Apple App Store or the Google Play Store.
Note: The first time you use the APP, select Sign Up and choose Canada to create your account. To report an absence, select Attendance followed by Report an Absence.
These options are available 24 hours a day, 7 days a week. Future absences can be reported at any time. In addition, SchoolMessenger will send an automated notification to parents and guardians who have not reported their child(ren) as absent or late. If our system is unable to reach a designated contact after the required amount of time, office staff will follow up. By reporting your child(ren) absent or late in advance or before the bell time, you will not receive these notifications. Thank you.